AgreeYa's Mobile Field Service Management solution automates most of the manual processes associated with field service operations. The solution dispatches work orders, delivers real-time work order notification, captures work confirmation details, and integrates seamlessly with existing enterprise systems like SAP, Oracle, Siebel, or many other ERP/CRM solutions. By leveraging an organization's existing infrastructure and applications, the solution quickly delivers a positive Return on Investment (ROI) for the customer.

This solution can be deployed on any Java-enabled wireless device, including Blackberry, and features a centralized web-based administration mechanism. As part of its core functionality, the application captures the work order details, status, and progress information in a central database for intelligent reporting and trending. This application is certified by AT&T and can work on most major wireless networks.

Key benefits of this solution include:

• Reduced Mean Time to Repair (MTTR)
• Decreased response time to service requests
• Increased customer retention
• Increased service engineer productivity
• Reduced communication costs
• Elimination of paper-based inefficiencies.